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binoculars PLACE INFORMATION
  • Address : 3250 Carpenter Road, Ypsilanti, MI 48197
  • Phone Number : +1 734-230-7994
  • Email : info@belletire.com
  • Street Number : 3250
  • Route : Carpenter Road
  • Postal Code : 48197
  • Locality : Ypsilanti
  • State : Michigan (MI)
  • Country : United States
  • Website :
clock OPENING HOURS
  • Monday : 8:00 am – 8:00 pm
  • Tuesday : 8:00 am – 7:00 pm
  • Wednesday : 8:00 am – 7:00 pm
  • Thursday : 8:00 am – 8:00 pm
  • Friday : 8:00 am – 7:00 pm
  • Saturday : 8:00 am – 5:00 pm
  • Sunday : SundayClosed
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Categories Sectors served by Belle Tire Inc
Comments CUSTOMER REVIEWS ()

Reviews for

RATING :
2.6
Out Of 5

This location has 28 reviews from customers.
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  • avatar

    5 out of 5 Rating

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    5

    My Rav4 started to drive funny so I took it to Dunning Toyota, they told me I needed a new sway bar and that it would cost $350. I thought that was high for a sway bar, so I took the van to Belle Tire. They fixed the sway bar for $138.00. I dealt with Joe, who is very friendly and professional.

  • avatar

    1 out of 5 Rating

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    1

    The service on the first day was horrible. I was waiting for 2 hrs before my car as looked at. Then another 2 or more hrs for servicing. After picking up my car, I noticed a noise when I hit the brakes. I specifically asked to have my brakes checked as well as a thumping noise. I thought I needed new brake pads. I was told no. So I came back and they said it will be another $$$ to fix my car brakes, which should have been detected the first time and another 2 -3 hrs of time.!! I was waiting to speak to the mgr, but he never showed up. I refused to spend another minute of my time there. Say goodbye to my 3 cars. Location. Carpenter rd.

  • avatar

    5 out of 5 Rating

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    5

    My car issue was a simple one to fix as I just needed my rim bent back in place after bending it from a pot hole. My car was finished quicker than what I was told which is a plus in my book and I was charged way less than I anticipated. The staff was friendly as we had a conversation about why their business hours are the way that they are from a business standpoint. The rep at the counter also informed me that the particular tire was pretty bare and he stressed the safety importance of getting it replaced. He did this in a manner that he didn't come across as a sales person but as a consultant which I appreciated.

  • avatar

    1 out of 5 Rating

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    1

    I do not recommend Belle Tire on Carpenter Rd. Here's why: I wanted to purchase 4 new tires. An appointment was made 2 days beforehand and I told them the make and model of my car. I used the Belle Tire website to determine which tires were needed for my car, and I assumed that the information provided to me on the site would be accurate. They didn't tell me that there were two possible tire sizes for my car - they didn't ask me any questions in order to prevent ordering the incorrect size. They told me those tires I wanted were in stock and I could bring the car in at 8am. On the day of, I spent over an hour in the waiting room before they came to tell me that they were mistaken and did not have the correct size tires. I then had to wait another 45 minutes for them to put my regular tires back on. I can see making an honest mistake about ordering the wrong size, but being so inconsiderate of my time so as to make me wait an hour before telling me they would not be able to complete the job, and then to make me wait another 45 minutes before I got my car back, without the service performed, is unacceptable. When I complained, they were not apologetic at all, even after I decided to cancel my appointment and not have my tires replaced there. Belle tire at this location was extremely unprofessional - I spoke to three different men at this location and all of them were unapologetic and unhelpful. I wasted 2 hours of my day and they didn't get done what they said they were going to do.

  • avatar

    1 out of 5 Rating

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    1

    Go to Discount instead. You walk into Belle and it more of a "what do you want" mentality. Wait time is 45 minutes but you wait an hour for a simple tire rotation. Charge you ten dollars. Tell you nothing about the condition of your tires. I filled out a poor review for Belle and the manager does contact me but makes excuses instead of accepting the criticism, thanking me and learning from it. In my opinion, Belle has gotten so far from just tires they don't provide exceptional tire service. Discount Tire is way better than Belle Tire in every way. For context, at Discount Tire right when I pull up there is an employee greeting me when I get out of my car. Let him know I just need a tire rotation and didn't buy the tires here. He immediately checks the tread and we go inside. He shows me what the tread is on each tire and shows me on a real tire display what it looks like and the suitability. I'm at a 6 on 3 and 5 on 1, says that below 6 is dangerous for the winter but okay for summer. Recommends I may need new tires for the winter. They immediately get my car in the Bay, tell me ten minutes and charge me nothing. When finished my car is parked right in front of the door. Both places I got there early in the morning, on a weekday, the only difference is with Belle it was a rainy gloomy day which I thought would make my wait time shorter.

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