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Jackson-Madison Co. General - West Tennesee Healthcare the flagship of west tennessee healthcare is a 642-bed tertiary care center. (map of medical center) the only tertiary care hospital between memphis and nashville, the hospital...
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  • Address : 620 Skyline Drive, Jackson, TN 38301
  • Phone Number : +1 731-541-5000
  • Email : complaint@jointcommission.org
  • Street Number : 620
  • Route : Skyline Drive
  • Postal Code : 38301
  • Locality : Jackson
  • State : Tennessee (TN)
  • Country : United States
  • Website :
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  • twitter Twitter: wthealthcare
  • instagram Instagram: https://www.instagram.com/westtennesseehealthcare/
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Reviews for

RATING :
3.9
Out Of 5

This location has 22 reviews from customers.
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  • avatar

    4 out of 5 Rating

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    4

    This hospital may have extreme wait times but at least they care about their patients!!! I went to the ER back in March, the waiting room PACKED FULL!! I waited 4 hours after they did my labs and initial work (BP,Weight, etc.) and still had about a 3 hour wait, I left and went to Regional because I honestly was concerned I was having a miscarriage and I was in pain with heavy bleeding and clotting. That was a mistake! After the experience with Regional, JMCGH IS THE ONLY HOSPITAL I WILL GO TO!!! They helped me with my bill since I didn't have insurance. Regionals bill was more than TRIPLE of what Generals was. And Regional wouldn't make payment arrangements with me they wanted more than what I could afford to pay. Not only that but I ended up with two separate bills from two separate collection agencies saying I owe more than what they initially billed me for. So with that said I WILL WAIT ANY AMOUNT OF TIME to see these WONDERFUL, HARDWORKING, HELPFUL AND CONSIDERATE PEOPLE AT JACKSON GENERAL!!!! Just build some more ER rooms!! Please :D

  • avatar

    5 out of 5 Rating

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    5

    Went to ER Sunday morning around 6, was in a room by 8 and surgery by 1. They were all so sweet and helpful. Every nurse and doctor addressed me personally with everything they said, even though my mom was there, they still made sure I was completely aware with everything going on. They took such good care of me. It was my first ER visit and surgery and I couldn't have been any happier with the experience. So proud of our Jackson nurses and doctors.

  • avatar

    1 out of 5 Rating

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    1

    Waited 4 hours with chest pains before I saw anyone. Took EKG. Then left. Four hours and no nitro or aspirin. I left and went to Regional. The nurse chastised me saying he was helping a quadraplegic that just had astroke to her car. I asked if he was supposed to discuss other patients like that and he stormed off.

  • avatar

    1 out of 5 Rating

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    1

    The emergency room wait is terrible, it was not even a lot of people there, when I was there it looked like the staff members was trying to eat instead of caring for patients would not recommend Jackson General. I recommend Regional, they were great, the wait was not long at all.

  • avatar

    5 out of 5 Rating

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    5

    Care givers of all levels were phenomenal.

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