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PLACE INFORMATION
  • Address : 1001 Burnett Avenue, Concord, CA 94520
  • Phone Number: +1 925-676-0200
  • Street Number: 1001
  • Route: Burnett Avenue
  • Postal Code: 94520
  • Locality: Concord
  • State: California (CA)
  • Country: United States
  • Website
OPENING HOURS
  • Monday : 8:30 am – 8:00 pm
  • Tuesday : 8:30 am – 8:00 pm
  • Wednesday : 8:30 am – 8:00 pm
  • Thursday : 8:30 am – 8:00 pm
  • Friday : 8:30 am – 8:00 pm
  • Saturday : 9:00 am – 7:00 pm
  • Sunday : 10:00 am – 6:00 pm
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Categories of Niello Infiniti
CUSTOMER REVIEWS ()

Reviews for Niello Infiniti

RATING :
4.2
Out Of 5

This location has 5 reviews from customers.
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  • 5 out of 5 Rating

    5

    Found these guys online looking for a new Infiniti. Chatted with Rich on the phone. He was very friendly and not pushy. Although they do not have the specific car I was looking for they were able to get it within 24 hours. Give me a great deal. Happy with the service and purchase!


  • 1 out of 5 Rating

    1

    This place has nothing but liars. They cheat you out of your money. I purchased a 2001 740iL for my girlfriend. I ended up paying $7,300.00 that money came from a loan off my house, an was suppose to be my girlfriends first car. Anyway let me tell you what has happened in last 34 days of owning this death trap an money pit. The first couple of days owing the car I found out it had an oil leak it cost me to the penny $1,616.85 for parts an labor.I also price checked before i went ahead an got it fixed. So i didn't say anything to Niello. I just thought it was because of the age, an maybe Niello didn't know there was an issue. Also I found out the emergency flashers didn't work. I called Niello to ask them what the hell. They said "we will cover the cost of the repairs all you have to do is pay to get if fixed first an we will reimburse you for the repairs." I went to a BMW dealership an you would not believe what they told me an showed me. the brakes were bad below the legal limit they were at 2.80 they want 1,600.00 for new brakes. thats not all I also found out the tires are bold an the older 7 series only take few tires an are 400 bucks a peace so comes out another 1,600.00 the fog lights are busted. Niello told me it would cost less than 250 dollars for a new set of fog lights. wrong the dealership i was at told me it would be another 1,000.00 dollars to replace the lights. I was so mad an i thought that was it but then they told me like another 2,000.00 dollars for the emergency flashers. so I said hell no an got the keys an walked out of the dealership. they wanted 6,200.00 after i just put that 1,616.85 for the oil leak. I called Neillo right after to see if i could talk to someone about this. they said we will call you as soon as we can. a whole week went by an guess what? i didn't get the call i figured i would call them aging to see why no body had called me. before i had the chance to i went to see my mom 5 miles away from my house i was there for 15 minutes. i got ready to leave an guess what? I kid you not sure enough the car wouldn't not start. I'm really good with cars an know what they need an it was acting like it needed a alternator priced at 1,200.00 an a batterie priced at 300 dollars . Please don't go here you will regret it really fast. Im just trying to help people not make the same mistake i did basically sold me a totaled car


  • 5 out of 5 Rating

    5

    I recently purchased a vehicle for Niello Infiniti of Concord and my experience there has been excellent. The employees that worked there were really courteous and professional from Sales to Finance. They make you feel welcome the moment you step into their building. I would buy from them again and again and again..., hands down. If all car dealers were like Niello Infiniti of Concord Ca. there would be a lot of cars sold.


  • 4 out of 5 Rating

    4

    Although I did not buy the car I was looking at, they were extremely nice and helpful in allowing me to fully research the vehicle they had for sale with an extended test drive.


  • 4 out of 5 Rating

    4

    Great customer service.