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PLACE INFORMATION
OPENING HOURS
  • Monday : 9:00 am – 9:00 pm
  • Tuesday : 9:00 am – 9:00 pm
  • Wednesday : 9:00 am – 9:00 pm
  • Thursday : 9:00 am – 9:00 pm
  • Friday : 9:00 am – 9:00 pm
  • Saturday : 9:00 am – 9:00 pm
  • Sunday : 10:00 am – 7:00 pm
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Categories of PetSmart Knightdale
CUSTOMER REVIEWS ()

Reviews for PetSmart Knightdale

RATING :
4.7
Out Of 5

This location has 8 reviews from customers.
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  • 4 out of 5 Rating

    4

    The staff always greet you when you walk in the door, and they always give your dog a treat when you check out at the register. My dog loves to visit b/c he gets to sniff around and see other dogs. The grooming salon is also great, but can be a little pricey.


  • 5 out of 5 Rating

    5

    Great service


  • 5 out of 5 Rating

    5

    Tuesday night, March 6, 2012 I walked past my tanks. I could not find Sammy our biggest fantail goldfish. Looked around the tank and found Sammy in one of the decorative rocks. She was stuck. All you could see were her eyes (that looked scared) and the tip of her tail. I have no idea how she got her big body all the way in the rock. I took the rock out and tried to break it but I was scared I would hurt Sammy. I immediately put the rock with Sammy in it in our travel tank and drove to Pet Smart. I walked in the door and my friend, Raphael, was standing at the register with another young lady. He made sure I did not care that the rock was broken. I told him I didn’t care about the decorations I just want my fish out and live. He said ok. He took the travel tank to the back room. I’m standing at the door peeping through the window like my child was on the operating table. He carefully broke the rock and got Sammy out. He rescued our fish! Long story- short, Raphael has now saved and kept alive two of our fish. He has taught us so much. He not only sold us a gravel vacuum- he showed us how to use it. He not only sold us fish- he taught us how to care for them. He even rescued our Sammy. I love the Knightdale Pet Smart team, especially Raphael! They are so knowledgeable and helpful.


  • 5 out of 5 Rating

    5

    I have shopped at this Petsmart for a few weeks and every time has been great. Recently though my dog became ill on Saturday night. I took him to the Banfield located in Petsmart first thing on Sunday morning. It was close and I knew that my usual vet would charge me a fortune if I tried to get him in on an emergency basis for Sunday. The employees at Banfield were completely understanding and accommodating. They got me checked in right away and I saw the vet very shortly after. They were very thorough with my pet and explaining to me what was wrong. They got him set up with some medications and he was feeling better in no time and back to his old self. Since it was my first time at a Banfield the visit was actually free and his 3 medications were very reasonable. I was thoroughly impressed with the whole experience, especially the staff. From now on I plan on using them for all my pet care needs.


  • 5 out of 5 Rating

    5

    I loved it so much I loved the banfield team and how they help animals so much and I love the people that work at petsmart and take care of the animals and help them find good homes they do the best for the animals and their customers