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PLACE INFORMATION
  • Address : 9515 South Boulevard, Charlotte, NC 28273
  • Phone Number: +1 704-405-6967
  • Street Number: 9515
  • Route: South Boulevard
  • Postal Code: 28273
  • Locality: Charlotte
  • State: North Carolina (NC)
  • Country: United States
  • Website
OPENING HOURS
  • Monday : 9:00 am – 9:00 pm
  • Tuesday : 9:00 am – 9:00 pm
  • Wednesday : 9:00 am – 9:00 pm
  • Thursday : 9:00 am – 9:00 pm
  • Friday : 9:00 am – 9:00 pm
  • Saturday : 9:00 am – 9:00 pm
  • Sunday : 10:00 am – 6:00 pm
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Categories of PetSmart Pineville
CUSTOMER REVIEWS ()

Reviews for PetSmart Pineville

RATING :
3.6
Out Of 5

This location has 6 reviews from customers.
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  • 2 out of 5 Rating

    2

    bought 2 guinea pigs, got cages food and all, the water bottle was leaking, took it back and the manager replaced it with a much better bottle from the shelf, 2nd bottle started leaking following week, took it in, a different manager opened a new cage, the water bottle was leaking right out of the box, his suggestion was to bring the whole cage and get a different kind, I told him we like the cage and just wanted a different water bottle, and told him we got one replaced with one from the shelf, he said he couldn't do it, so for a lousy $5 water bottle they lost all my future business... going to Petco to buy food and a new bottle


  • 1 out of 5 Rating

    1

    DO NOT BUY PETS HERE!! I am an avid PetSmart shopper, and happen to enjoy my experiences in most locations, but this one was the absolute worst. Your customer service "know it all" Michael in the Reptile area is a joke. His knowledge of reptiles, and gloating of such was appalling and not something I appreciated after the kind of care I give to the animals I have. Despite his faulty opinion, and personal "expertise" on this subject i'll take Sergio's advice on pet management and care over Michael ANY DAY. I will continue to shop at other locations out of my way to avoid any more run ins with this idiot at this store.


  • 3 out of 5 Rating

    3

    Kind of dissapointed in the additional charge added to my service without my knowledge. Apparently it was added in the form I signed but it's hard to read something with them trying to take your pet from you to the back for grooming. And was told they just assume owners would like the additional service and always add it. Pretty self serving.


  • 1 out of 5 Rating

    1

    zz


  • 5 out of 5 Rating

    5

    Best groom shop in the business.