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binoculars PLACE INFORMATION
  • Address : 155 Covey Drive, Franklin, TN 37067
  • Phone Number : +1 615-472-1550
  • Email : abuse@constantcontact.com
  • Street Number : 155
  • Route : Covey Drive
  • Postal Code : 37067
  • Locality : Franklin
  • State : Tennessee (TN)
  • Country : United States
  • Website :
clock OPENING HOURS
  • Monday : 9:00 am – 9:00 pm
  • Tuesday : 9:00 am – 9:00 pm
  • Wednesday : 9:00 am – 9:00 pm
  • Thursday : 9:00 am – 9:00 pm
  • Friday : 9:00 am – 9:00 pm
  • Saturday : 9:00 am – 9:00 pm
  • Sunday : 9:00 am – 9:00 pm
clock SOCIAL MEDIA ACCOUNTS
  • facebook Facebook: https://www.facebook.com/constantcontact
  • twitter Twitter: UrgentCareTN
  • instagram Instagram: https://www.instagram.com/puc_tn/
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Comments CUSTOMER REVIEWS ()

Reviews for

RATING :
4.7
Out Of 5

This location has 29 reviews from customers.
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  • avatar

    1 out of 5 Rating

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    1

    I decided to try Physicians Urgent Care since it was recommended by a colleague and the online reviews were fantastic. I called to make sure they could treat my ailment and made an appointment online for later that day. Their waiting room is beautifully decorated and I arrived 10 minutes early to fill out all the paperwork. There were about 6 or 7 people in the waiting room and a couple of those consisted of families, so I was hopeful it wouldn't be a long wait. AND I had an appointment. But, I sat in their waiting room for an hour and 20 minutes. Then, someone was called back who arrived at the clinic long after I did. Since I wasn't prepared for such a long wait time (the reviews said people are ushered back very quickly), I had to leave before I could be seen by a doctor. When I approached the front desk to let the lady know that I wouldn't be able to stay since the wait was so long, she barely looked up from her computer and said "OK". No apologies for the long wait or any concern on her part. She could have let me know there was a long wait when I registered. I wasn't a walk-in and I did not have free time to sit and wait - hence, the appointment. I am very disappointed in their customer service and I won't be recommending this facility.

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    5 out of 5 Rating

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    5

    Doctors are great, they get you take care of in a timely manor and do a great job

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    5 out of 5 Rating

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    5

    This place has been great for both myself and my 3 year old. Outstanding Doctors

  • avatar

    5 out of 5 Rating

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    5

    I'm not one to write google reviews very often, but we've been to Physicians Urgent Care several times over the past few years and each time we have had a wonderful experience. We've been there for anything from an ear infection to a broken arm and most recently for what turned out to be severe dehydration. They have saved us from a couple of would be trips to the emergency room, which would have been much more expensive and longer waits. The doctors and nurses have all been friendly, caring and knowledgeable. They are never in a rush, yet the wait is never very long either. If you can't get in to your regular physician, this is the place to go!

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    5 out of 5 Rating

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    5

    I chose Physicians Urgent Care when my own doctor wasn't able to see me for over a week. I walked in and was called back before I'd even had a chance to fill out any forms. The waiting areas were so relaxing and everyone was so accommodating. The doctors asked tons of questions and didn't jump to any quick diagnosis. And when my lab results came in on a Sunday afternoon, I got a call. On a Sunday! Highly recommend this place, and I will definitely be going back if/when I need assistance.

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