Precision Autowerks –
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PLACE INFORMATION
  • Address : 1620 Wolfpack Lane, Raleigh, NC 27609
  • Phone Number: +1 919-876-1150
  • Street Number: 1620
  • Route: Wolfpack Lane
  • Postal Code: 27609
  • Locality: Raleigh
  • State: North Carolina (NC)
  • Country: United States
  • Website
OPENING HOURS
  • Monday: 8:00 am – 5:30 pm
  • Tuesday: 8:00 am – 5:30 pm
  • Wednesday: 8:00 am – 5:30 pm
  • Thursday: 8:00 am – 5:30 pm
  • Friday: 8:00 am – 5:30 pm
  • Saturday: Closed
  • Sunday: Closed
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CUSTOMER REVIEWS ()

Reviews for

RATING :
4.8
Out Of 5

This location has 9 reviews from customers.
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  • 5 out of 5 Rating

    5

    Stan and team have been working on our car for around 12 years now. The shop is exactly what you hope to find in a mechanic: honest, telling you what needs to be done and what can wait, and fixing what can be fixed on-site cheaper rather than just dropping new parts in automatically. Wouldn't take our Mercedes anywhere else!


  • 5 out of 5 Rating

    5

    Stan and Joe are the only folks that work on my cars - a 1997 S320 (365k miles) and a 1988 260E (316k miles). Great service, fair prices and a willingness to really dig into a problem and fix it. I recommend them to all my friends with Mercedes, BMWs and other fine car makes. They don't even charge me extra when I try my hand at "wrenching" and then need them to fix "my fix". You will be very satisfied if you become one of their many loyal customers.


  • 5 out of 5 Rating

    5

    Let me start off with – wow these guys are great! I have had numerous bad experiences at BMW’s service center on Capital Blvd. I always leave feeling taken advantage of or spoken down to. So when all I needed was to replace my 2007 X3 battery, I thought I would try and find someone in the area that specializes in BMW. My colleague sent over a link to local BMW service centers and I randomly chose Precision Autowerks. Boy was I happy with my decision! I was greeted by a very friendly staff. Explained that the guy from Advanced Auto had suggested a battery that would work in my car, so I had purchased it ahead of time and took it with me for the swap. After further inspection, Joe took me around back and showed me the battery I bought and the battery in the car. The one I bought was literally twice as large. Instead of making me feel like an idiot, he very calmly explained that they had a distributor of OEM parts 10 minutes away. And he would highly recommend using OEM parts whenever necessary.. and the best part? The battery cost slightly less money than what BMW had quoted me. The lady at the front desk drove away immediately to get the new battery. While we waited, I asked Joe to take a look at the fuse box and help get my cigarette lighter to work. He switched out the fuse and even marked the replacement for easy finding next time! From my arrival, to the battery snafu, and replacement – the whole thing took maybe an hour, and I left paying what I was initially quoted for labor – which was less than half of what BWM asked for btw. The whole time the staff felt very consultative and friendly. And the best part? After explaining the odd boxes in my car, Joe even offered to host a toy drive for an organization that I volunteer for. How cool is that?!


  • 5 out of 5 Rating

    5

    I have been a customer of Precision Autowerks for about 21 years...so that should say something. My experience has always been positive. It is important to me, as a woman, to be able to take my car in and know without a doubt that I will get an honest quote without unnecessary repairs being added. If Stan or Joe says something needs to be fixed, I know it does. I would definitely recommend Precision Autowerks. They are true professionals that offer great customer service to all their customers.


  • 4 out of 5 Rating

    4

    I went to Precision Autowerks for brake pad replacement this summer for my BMW. They handled the replacement promptly and professionally. Car works without a problem. Rated 4/5 instead of 5/5 because it's a newer shop and they were still renovating/finishing the office. Thus, my wait in their office and waiting area wasn't as comfortable as it could be. Still very satisfied overall.