Robert's Service Center - Towing Service | Milford, CT Family-owned and operated. In business since 1987. 24-hour towing services. Auto Repairs, Flat Bed Towing Service, Vehicle Repairs. Call 203-878-4746.
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PLACE INFORMATION
  • Address : 216 Buckingham Avenue, Milford, CT 06460
  • Phone Number: +1 203-878-4746
  • Email: robertsservicecenter@gmail.com
  • Street Number: 216
  • Route: Buckingham Avenue
  • Postal Code: 06460
  • Locality: Milford
  • State: Connecticut (CT)
  • Country: United States
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  • Twitter: RobertServCtr
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CUSTOMER REVIEWS ()

Reviews for

RATING :
3.3
Out Of 5

This location has 6 reviews from customers.
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  • 1 out of 5 Rating

    1

    I'm from Newtown and last night was my first night out in Milford. I went to a bar called Citrus with my friends for my boyfriend's birthday. We parked in a nearby lot with a sign that said "Parking" with an arrow. There were no signs that told us anywhere that it was not okay to park in this lot. When I came out, my car had essentially been stolen from me without warning or any sort of notice. I was told that it was towed by Robert's and that I would have to pay $135 to get it back. I was also told that my car would be brought to me in 20 minutes. After waiting for a long time, I found out that my car was not being brought to me and that I would have to go pick it up at the service center. I had no way to pick it up and had to rely on a kind stranger to give me a ride there. After being dropped off at Robert's, I waited for 45 minutes in the cold until somebody arrived there. Paid the 135 in cash but I plan to take action and write a letter to the Town of Milford about this. Robert's was going to tow every car in that lot last night, leaving people confused and stranded. This is not a service center. It is a money-making organization that tows people unfairly without remorse. Not only would I never take my business here, but I will not return to Milford because of this unpleasant experience.


  • 4 out of 5 Rating

    4

    The guy that came out to tow my old Jeep actually helped me fix the problem on the spot where I didn't need a tow. I later tried them out as a Service center and had a good experience. I've been back a couple of times now. I haven't felt overcharged for anything yet so hopefully that experience keeps going.


  • 2 out of 5 Rating

    2

    Terrible experience with this shop, do not give them your money.


  • 3 out of 5 Rating

    3

    they are average mechanics. they also over charge grossly. I would recommend this place to those who choose to become victims. No need to rant. I recommend folks to stay away.


  • 5 out of 5 Rating

    5

    I've taken my car there a couple times. They have preformed routine oil changes to getting my front wheel bearings replaced for me. Each time I have gone my experience has been nothing but positive. I wouldn't say they're overpriced. Actually, when I got my wheel bearings replaced with an oil change the cost was cheaper than I anticipated. (Before going there I asked several friends that are in the trade how much it would cost). They didn't charge me any unnecessary fees even though my car stayed there over night. No one tried to sell me anything else I didn't ask for; which being a girl is uncommon for me with most garages (since most of the time they think I'm dumb and don't know anything about cars which is untrue). I think it helps to go in there having somewhat of an idea of what is going on with your car by being prepared with a decent description of what seems to be wrong, but that should go for any garage. My boyfriend first called them to make an appointment, and he said they acted short with him. Although, anytime I interacted with anyone they seemed completely pleasant. My guess is sometimes people just have bad days and unfortunately it shows at the wrong time to the wrong people.