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PLACE INFORMATION
  • Address : 290 Main Street, Exton, PA 19341
  • Phone Number: +1 610-280-3800
  • Street Number: 290
  • Route: Main Street
  • Postal Code: 19341
  • Locality: Exton
  • State: Pennsylvania (PA)
  • Country: United States
  • Website
OPENING HOURS
  • Monday: 10:00 am – 8:00 pm
  • Tuesday: 10:00 am – 8:00 pm
  • Wednesday: 10:00 am – 8:00 pm
  • Thursday: 10:00 am – 8:00 pm
  • Friday: 10:00 am – 8:00 pm
  • Saturday: 10:00 am – 8:00 pm
  • Sunday: 11:00 am – 5:00 pm
SOCIAL MEDIA ACCOUNTS
  • Twitter: wesellmacs
  • Instagram: http://instagram.com/wesellmacs
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CUSTOMER REVIEWS ()

Reviews for Springboard Media

RATING :
4.9
Out Of 5

This location has 9 reviews from customers.
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  • 5 out of 5 Rating

    5

    My 2008 Macbook Air died on me when I was in Columbia. I tried to have it repaired in Rio de Janeiro but was told the logic board was shot and as I was in transit I could not wait for parts (days if not weeks). Figuring I would have to buy a new computer I took the Mac to Springboard Exton as it is only 15 minutes from my home. They tested it immediately, fired it up, attached an external keyboard and discovered to my great delight that the warranty (which I paid for and at the time thought it was a lot of money) had eight days left before it expired. Three days later I have a new Mac, all the main components were replaced and Springboard took care of the back up. Their knowledge of Macs is the best I have experienced and I am happy to recommend this facility.


  • 5 out of 5 Rating

    5

    This store is great. I came in with a brand new iPhone which was having some weird issues. They were able to help me and overall fixed the problem. Before going to this store I took it to KOP apple store and suburban square apple store (twice) and they kept giving me horrible solutions (get a new charger etc.) So happy I found this place, they were so helpful!


  • 5 out of 5 Rating

    5

    Great service, thank you Alex! I received amazing assistance when I thought that I had lost all of my pictures, contacts, etc on my iPhone after completing a software update. I first called the KOP Apple Store for assistance but was turned away until Tuesday (2 days from now). I then searched for another option and found Springboard online. I called the store prior to heading over and the representative on the phone was more than helpful and seemed enthusiastic to invite me in for assistance. I was greeted by Alex upon arrival who showed empathy for me as he also thought that I had lost all of my data when I told him the issues that I was experiencing. Alex didn't just turn me away and say sorry, he spent the time (probably 30 minutes....or more) assisting me and in the end recovering my "lost" data. Thank you Springboard Media and Alex for excellent customer service. I will be back again, hopefully for purchases and not just service but I will absolutely be recommending you!


  • 5 out of 5 Rating

    5

    I have been working with them since they opened. I also recommend them to my corporate clients - great knowledgeable and friendly staff!


  • 5 out of 5 Rating

    5

    Sometimes you run across an employee who you just know cares about their job and about the customer. That is how I felt dealing with Ronni. After taking up a considerable amount of time with her by ordering an Iphone 6P, I went home to find out exactly how big this phone was. The next day, I went back and asked them to cancel the 6 Plus and order a 6. Well, this was more difficult than either of us thought. Ronni stayed on this project for 2 days while keeping me informed several times a day with the progress she was having. In the end, all was completed in a very professional manner. Thank you Springboard and thank you Ronni for all your attention.