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  • Address : 17100 Royalton Road, Strongsville, OH 44136
  • Phone Number: +1 440-846-1725
  • Street Number: 17100
  • Route: Royalton Road
  • Postal Code: 44136
  • Locality: Strongsville
  • State: Ohio (OH)
  • Country: United States
  • Website
  • Monday : 10:00 am – 8:00 pm
  • Tuesday : 10:00 am – 8:00 pm
  • Wednesday : 10:00 am – 8:00 pm
  • Thursday : 10:00 am – 8:00 pm
  • Friday : 10:00 am – 8:00 pm
  • Saturday : 10:00 am – 8:00 pm
  • Sunday : 11:00 am – 6:00 pm
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Categories of Sprint Store

Reviews for Sprint Store

Out Of 5

This location has 6 reviews from customers.
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  • 1 out of 5 Rating


    I have never been treated so poorly! The rep was rude and smart to me. His name was Matt. I just need help. & there is no # to complain! I am a very nice person, I was not being rude. I felt like I was being bullied! very sad.

  • 1 out of 5 Rating


    my first experience at that store was exciting. they have no idea what they are doing. first i have to say that they will do anything to sell you a phone with fake promises. i got the iphone6 on the day it was released. sprint was having a promotion at the time for new customers. the promotion was that if you canceled your old phone contract, sprint will pay for your termination fee for you. i got a plan that they said is part of the promotion. later i found out that it wasn't true. the promotion was real but not what they have told me. then the manager of the store apologized to me after admitting her mistake. since she was the person who sold me the phone, i figured she would do everything in her powers to fix it. it has been months that it was finally fixed but not by them. the manager of that store failed to keep her promise,which was that she was going to make sure that my termination fee was paid for even though i wasn't qualified for it. i just got of the phone with the customer service and they fixed the problem for me. i will be receiving the money that i was promised. both the manager and district manager failed to fix my issue after promising me that it would be fixed in about two weeks after i had told them about my problem. second, they're is only one employee in that store that actually knows what he is doing. the rest one them like the mess around . p.s. i promised the district manager a bad review(followed by a call from a sprint supervisor to remind him what a bad job he is doing) if my issue wasn't fixed on time.

  • 1 out of 5 Rating


    I went in with a problem with my phone, hoping they could fix it or at least help. Instead associate behind the counter commented that the phone was old (galaxy SII), lots of people have problems with it, he then tried to sell me a new phone and a new plan. Never once addressing my original problem with the phone. In all, a complete waste of time. Thank you for nothing.

  • 5 out of 5 Rating


    Excellent!!! They helped me as soon as I stepped in the store.

  • 3 out of 5 Rating


    The store has employees with no info. Of product knowledge.they will reapeatedly tell you to go to best buy or radio shack for something that sprint sells.