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  • Address : 170 North Eagle Creek Drive, Lexington, KY 40509
  • Phone Number: +1 859-967-2273
  • Email:
  • Street Number: 170
  • Route: North Eagle Creek Drive
  • Postal Code: 40509
  • Locality: Lexington
  • State: Kentucky (KY)
  • Country: United States
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  • Twitter: KYOne_Health
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Out Of 5

This location has 4 reviews from customers.
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  • avatar

    3 out of 5 Rating


    My daughter saw Dr. Volk after birth. She never introduced herself as my daughters Dr. I never saw her. Due to some medication I had to take during pregnancy for high blood pressure it put my baby at risk for low blood sugar. I choose to breastfeed and made my choose known. After a low glucose reading a nurse just came into my room with formula. She insisted that I give it to my baby. After refusing to give the formula I asking to see the lactation nurse. She said that wouldn't happen and she would have to "REPORT" me to the Dr. About 5 minutes later I received a call in my room (not a visit) called me by the wrong name and yelled at me. After demanding to see the Lactation nurse I was able to pump enough milk to supplement and follow through with my wishes. I would not recommend this Dr to anyone!!!!!!!!! The Hospital staff was amazing other than the Dr. My stay was great and they accommodated my every need.

  • avatar

    1 out of 5 Rating


    Extremely unfriendly atmosphere to the point of being like a ghost town. Staff are scarce, halls are void of any furnishings. This is not so good when you've just given birth and have to walk to another floor and stand to be buzzed into neonatal, which can only occur when a staff person decides to check in at the desk (otherwise nowhere to be found) and then when you finally get to Neonatal you have to pick up a phone (again to be buzzed in) which seemingly connected to nowhere as staff could see us through the small door window but were oblivious to our faces peering in and the ringing of the telephone. I'm not exaggerating when I say that it took fifteen minutes for someone to pick up the phone, which was ten minutes past the time the doctor's order said the baby needed to receive the colostrum. Again, not a chair or bench in site for a bleeding birth mother to rest through all the waiting. Finally, in Neonatal, unfriendly nurse, sparse furnishings. The only guest chairs were roller desk chairs which practically threw the person across the sterile linoleum floor (an accident waiting to happen). Speaking with a relative whose child is ten years old revealed that it has been that way all along. Do not give your hard earned money or insurance to this place if you want a warm and loving birth experience for yourself and your baby. There are lots of other options.

  • avatar

    4 out of 5 Rating


    Really liked it. Staff is incredibly friendly . Service is quick. They work really hard to make it worth your stay.

  • avatar

    5 out of 5 Rating